Privacy Policy

Last Updated: Aug 23, 2024

1. Introduction

rapidBizApps.com, LLC dba Groundhog Apps (“GroundHog“) is committed to safeguarding the privacy of our users. This Privacy Policy outlines the types of information we collect, the methods we employ to use this information, and the measures we take to protect it. By using our products and website (www.groundhogapps.com), you consent to the practices described in this policy.

2. Information Collection

• Personal Information: We collect personally identifiable information (PII) such as your name, email address, telephone number, and payment details when you register for our services or engage in transactions.
• Usage Data: We gather data on how you interact with our platform, including system logs, feature usage, location data, page visits, and other relevant actions. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
• Access to Files on Local Device:
  We may access certain files on your tablet or phone when our apps are operating in offline mode. This is done to retrieve details that assist with logging in and maintaining app functionality when an internet connection is unavailable. While using our application, to provide features of our application, we may collect, with your prior permission: Information regarding your location. Pictures and other information from your Device’s camera and photo library. We use this information to provide features of our Service and to improve and customize our service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server, or it may be simply stored on your device. You can enable or disable access to this information at any time, through your device settings.
• Cookies and Tracking Technologies: We employ cookies and similar technologies to optimize user experience, monitor site performance, and ensure security.

3. Utilization of Information

• Service Delivery: Collected data is utilized to operate, maintain, and enhance the functionality of our SaaS product.
• Billing and Payment Processing: Payment information is processed to manage account transactions and billing cycles.
• Communication: We use your contact information to provide service updates, respond to inquiries, and offer customer support.
• Customization: Data may be used to personalize user experience based on individual preferences.
• Security: Information is leveraged to prevent, detect, and respond to fraudulent activities, unauthorized access, and other security threats.

4. Information Sharing

GroundHog does not sell or rent your personal information to third parties for marketing purposes. However, your information may be shared under the following conditions:

• Third-Party Service Providers: We may share data with external vendors who assist in service delivery, such as payment processors or cloud service providers.
• Legal Compliance: Disclosure of information may occur if required by law, legal process, or to protect our legal rights and interests.

5. Data Retention

Your personal data is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with applicable legal requirements, resolve disputes, and enforce our agreements.

6. User Rights

Users may exercise the following rights regarding their personal data, subject to legal and contractual restrictions:

• Access: Request access to the personal data we maintain about you.
• Correction: Request correction of inaccuracies or incomplete data.
• Deletion: Request deletion of your personal data, where applicable.
• Marketing Opt-Out: Opt-out of receiving marketing communications from us.

7. Security Measures

GroundHog implements appropriate technical and organizational measures to ensure the security of personal data against unauthorized access, alteration, disclosure, or destruction. However, due to the inherent nature of the internet, we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. Should we become aware of such data collection, we will take immediate steps to delete the information.

9. Policy Amendments

This Privacy Policy may be revised periodically. All updates will be posted on this page, and significant changes will be communicated via email or within our service.

10. Contact Information

For inquiries or concerns regarding this Privacy Policy, please contact:

GroundHog Apps
Email: info@groundhogapps.com
Address: 1525 McCarthy Blvd, Suite 1133, Milpitas, CA – 95035, USA